Our people make an impact. They anticipate problems before they arise, respond faster and deliver high quality service. That's why we recruit only the best.
Taking a personal interest
By making it tough to join Wavex - under 2% of people who apply to us are interviewed - we ensure high calibre people provide high quality service to our clients.
Wavex people take a personal interest in meeting clients' needs, from the smallest support incident to the largest managed services project. They offer in-depth technical knowledge and experience, combined with business awareness, communication skills and a hunger to deliver total customer satisfaction. It's a rare combination.
Our clients are encouraged to provide feedback via our Client Extranet on every support incident handled by our people. This impacts directly on staff remuneration, and helps ensure that service and performance are maintained at optimum levels.
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We recognised that Wavex could provide a forward-looking view of our strategy and where we are going with IT, and also help us with projects, such as database and systems consolidation. We're looking to Wavex in terms of consultancy as well as technical expertise - both are critical to us.
Oil Spill Response Ltd.
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