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IT Out-of-hours Support

Out-of-hours Support

Wavex's flexible, round-the-clock support services reflect the working patterns of business.

Business isn't just 9 to 5

Businesses don't always work 'normal' hours. Anyway, what is 'out-of-hours' to one company may be 'normal' to another.

That's why Wavex provides time-flexible, out-of-hours support services that are designed to meet businesses needs and priorities - day or night.

Our out-of-hours support can cover a business 24/7, or just evenings or at weekends. Flexible time bands mean that we can match our services exactly with the way a company operates, with a dedicated out-of-hours support telephone number provided on a specific pre-purchased time band(see below).

Time Bands Period
A Weekdays: 6am - 9am
Weekdays: 6pm - 9pm
B Weekdays: 9pm - 11pm
Saturday: 9am - 6pm
C Weekdays: 11pm - 6am
Sunday, Bank Holiday: 9am - 6pm
D Saturday, Sunday, Bank Holiday: 6pm - 9am

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